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AMA TV: The Marketing Channel is brought to you by the American Marketing Association, the largest professional marketing organization in North America. AMA TV features the latest in industry trends, marketing insights and relevant career information delivered in a short, entertaining, fast-paced TV show format with a new episode twice monthly.
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Compete and Sustain Growth Through Customer Intimacy

How intimate is your organization with its customers? If the answer is not enough, the organization may be losing out on significant marketing opportunities. In today’s marketing thought leader segment, Bryan Pearson, CEO and president of AMA Content Partner LoyaltyOne and author of The Loyalty Leap, talks about how organizations can gain a competitive advantage through customer intimacy.
Keywords: advantage, bryan pearson, competitive, customer, growth, intimacy, leap, loyalty, one
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